Wednesday, August 17, 2005
Patrick James Gallagher
Email Address: Patrick-j-gallagher@supanet.com
PROFESSIONAL OBJECTIVE
Patrick is an experienced, highly qualified, Strategic Director/Manager with Finance, IT, Manufacturing, Logistics, Quality, Human Resources and T&D Manager with National, European and International experience, who would like to use and develop his skills within an Organization, and measurably, improve the performance of the Organization, Processes and People.
SKILL and EXPERIENCE MATRIX
HUMAN RESOURCE PLANNING:
Assessing the company's future staffing requirements over the short, medium and long-term.
Liasing with the company's senior management to determine their human resources requirements.
Producing a comprehensive human resources plan for the company's expansion over the next five years.
QUALITY PROCESSES and PERFORMANCE:
BPR Business Processes/ReengineeringBalanced Scorecard/ ERP Enterprise Application Integration Supply Chains/Value WorkflowsBenchmarking Best Practices Process Improvement Process Thinking Six Sigma Quality Quality Management Total Quality Management ISO 9000 Activity Based CostingContinuous Quality Improvement Kaizen
RECRUITMENT & SELECTION:
· Preparing and placing advertisements in the local and national press.
· Interviewing candidates and checking references.
· Producing job descriptions and contracts of employment.
· Liasing with other departments in the company over candidate selection/rejection.
· Co-ordinating with local job centres, schools and colleges.
· 15 years experience of full Recruitment cycle, including psychometric testing, and Assessment Centres, Counselling Coaching, Mentoring and Management Development and Training of Directors, Staff and Managers. Management of Vendors and PSL
Recruitment and Selection Issues Contracts and Written Statement of Terms Company Procedures and Processes Handbook/e-book.
TRAINING & DEVELOPMENT:
Developing effective training programmes in conjunction with other departments in the company.
Organising and conducting induction training sessions for all new employees.
Appointing and monitoring external training organisations for specialist training courses.
Coaching, Mentoring, and Training Chairman, Directors, Managers and Staff, and improving performance of People and Business Processes within a wide range of Business Sectors in UK and Overseas.
COMPENSATION and REWARD MANAGEMENT:
Design and Administer the company's pay policy. Devising new and effective company incentive schemes - these have reduced absenteeism and increased production levels by 10%.
Managing the company's share ownership scheme.
Ensure policies and procedures implemented are in line with statutory requirements, market trends and business needs.
Lead the team in compensation and benefits review and alignment.
Oversee expatriate management.
Serve as an advisor to managers of the business units on compensation and reward issues to maintain a consistent and enhance staff retention. Minimum Wage rulings, exclusions to this legislation are in operation.
MERGER and ACQUISITION:
Responsible for starting up, rolling out companies in the U.K. and Global, including the Organisation of Facilities, Recruitment of Management and Training and Development of Staff, Development of New Business and Contracts. Design of processes and systems, Development of Business and Marketing Plans and their implementation, together with systems of monitoring and reviewing performance.
HRIS/E-LEARNING:
Developing and utilising T&D Resources, including e-solutions, coaching/mentoring, course delivery internal and external, and accreditation of personal learning Contracts, Programmes and evaluation.
Personnel Records and Data Protection
Technical Skills
HTML, CSS, WML, XML, XSL/XSLT, XSD, RSS
EMPLOYEE SERVICES:
Managing and maintaining staff personnel records.
Counselling staff as and when required.
Organising social activities as the Activities Officer of the staff social club.
Producing Health & Safety reports.
Development and implementation of strategic Human Resource/Business/IT Plans, to meet core business skills; business leadership and Business/Personal plans, in Business and University.
EMPLOYMENT LAW and EUROPEAN REGULATIONS:
Discrimination and Equal PayWelfare of StaffAbsenteeism IssuesLabour Turnover Issues
Performance Measurement: Design and implementation of people and process performance monitoring and appraisal systems, together with related compensation benefit systems.
Disciplinary ProceduresGrievance Procedures Fair/Unfair Dismissal
ORACLE DATABASE and TOOLS:
Oracle Database 6,7,8,8i,9i,10g, Oracle Designer, Oracle Forms, Oracle Reports, Oracle Warehouse Builder, PL/SQL, SQL, Development DBA. Oracle Applications 10.7 and 11i, Oracle 11i HRMS, Payroll, Core HR, Self Service, Compensation Workbench, Workflow, Business Intelligence, IBM Websphere, ATG, Hyperion Intelligence, Business Objects, Cognos.
METHODOLOGIES:
Structured Systems Analysis and Design, Prince 2, Agile Methods including DSDM, Oracle Method (including CDM, AIM, DWM and Project Management), Extreme Programming.
LANGUAGES
Spanish, French, Italian, Tourist German, Gaelic, Hungarian, Urdu
Employment History
Human Resources Director
Alex Doyle Media (Manchester, United Kingdom)August 2004-
1. Develop and implement Business Strategy delivering Ecommerce solutions on the Net.
2. Provide the back up and support CRM services necessary to sustain and develop Sales.
3. Provide product development support to enable the development of an End to End Solution, with third party Vendors Kelly’s, Manpower, Paragon, Ashley Kate, and alliances, home and overseas.
4. Provide sale/leased solutions, Web Design, Submission, Optimisation, Traffic Generation, and Data Capture for clients.
5. Using the full Recruitment Cycle, Recruit, train and develop staff, and create a “Can Do” environment, with proactive CRM using Peoplesoft .
6. Responsible for all HR Policy, Issues and procedures with 7 Vendors and PSL.
7. Responsible for all Financial, Cash Flow, Management Reporting and Accounting, and Business related issues.
8. Responsible for developing and deploying network and systems.
PROJECT MANAGER
re-design of Peoplesoft Project
O2 January 2004-August2004
1 Provide and develop strategies for Change within the Business.
2 Test and validate the Data integrity and Migration.
3 Test and validate data integrity through multiple interfaces.
4 Manage Team of Developers and Programmers
5 Detailed analysis of Peoplesoft, its parameters, and capabilities.
6 Manage, monitor and control the Data to be migrated into the new Hub.
7 Plan and provide strategy for ensuring current operational authenticity of data.
8 Interface with Business to ensure that Implementation is seamless and accurate.
Human Resources Manager
Woodbridge Foam
Feb 2003-January 2004
Responsible for:
1 Responsible for the full Recruitment Cycle, Selection/Assessment/Recruitment and Training of Staff, including Myers Briggs Testing.
2 Development of Human Resource strategies and implementation.
3 Development of Company Handbook and Policies incorporating Working Time Directive, Paternity, and Family Design and Implement policies relating to Current and prospective UK and European Legislation and conditions of Employment and Contracts of Employment.
4 Responsible for HR issues including Trade Union negotiations, resolving Grievance and Disciplinary issues, including Health Safety at Work and Welfare matters.
5 Preparation, presentation and delivery of Training and Development Programmes for Managers and Staff. Develop IT systems applications and procedures appropriate for the Business.
6 Review the capabilities and integration issues relating to the purchase and implementation of a new HRIS.
7 Developing and integrating Quality Policies and Procedures into TS16949, for external assessment, and Quality Audit.
8 Development and launch of a range of new products prepare and implement manufacturing process and recruit and train staff to manufacture the new products to agreed standards.
9 Creation and development of Manufacturing Cell processes/teams to launch and produce new products for Jaguar Halewood/Coventry. Improvement of manufacturing and production quality of all products to Rover/Vauxhall/Land Rover, and the development of improved working methods and practices in the Repairing of manufactured parts prior to dispatch.
Professor, Chair in School of Management/Consultant
University of Indianapolis, Lahore, Pakistan
Jan 2002-Feb 2003
Key Performance Indicators:
1 Established a University Campus in Lahore with 11 Degree Programmes, 4 Masters Programmes, Professional Accounting Programmes, and recruited in excess of 300 students.
2 Designed, delivered Business Degree Programmes, Masters Programmes.
3 Created and developed Business Consultancy for several major Pakistani Business Organisations within agreed Budgets and exceeded targets.
4 Developed and extended a National I/T Initiative in Pakistan.
5 Responsible for HR, Recruitment and Training of Staff, Students, development of PSL.
6 Manpower planning and Resources Planning, Communications and external relations.
Organisation and Human Resources Director
Direct Law (Manchester, United Kingdom)
Jan 2000-Jan 2002
Key Performance Indicators:
1 Restructured Organisation and systems to meet Business Plans, and Customer Needs.
2 Recruited, Trained and Developed Staff in I.T. and Finance, Systems. Resource skills.
3 Prepared and delivered Marketing and Business Plans utilising Web/Internet Technology in conjunction with Traditional Business and Management methods and techniques.
4 Identification of Training and Human Resource Planning needs, implementation of six sigma systems.
5 Turned Business around
Human Resources Director
NetNew Technology Internet – Web based Technology
1997 – Jan 2000
Key Performance Indicators:
1 Developed and improved Sales and Business Performance to meet agreed objectives.
2 Increased Individual/Team sales performance.
3 Reduced sales costs, Re-organised Processes and Systems.
4 Developed and implemented new e-commerce solutions.
5 Responsible for all HR including Full Recruitment Cycle/Training & Development, Termination etc.
Human Resources Director
1993 - 1997 Computer Intelligence,
Madrid, Spain Internet – Web based Technology
Key Performance Indicators:
1 Recruited and Trained Staff. (U.K. and Europe). Managed, controlled and monitored all HR legislation compliance.
2 Design, Implementation of Learning strategies, Development of training and development programmes, E-learning strategies and practices.
3 External Supplier selection and management.
4 Reduced costs by 30% and improved Sales by 35%.
5 Introduced TQM, Management Training, and Team Working.
Lecturer/Research Fellow/ Research/Teaching Assistant
1990 - 1993 SALFORD UNIVERSITY/UMIST
Key Performance Indicators:
1. Research for PhD in Integration of Change into Business Strategy.
2. Teaching/Tutorial Management to Masters Degree Students.
3. Reviewing and presenting Research proposals to Collaborating Companies and Organizations. EFQM, BS, ISO.
4. Designed, delivered, courses, programmes for IPD, ITD, B.Sc. M. Sc. Quality Management Hons Gas Eng. M.Sc., M.B.A. students.
5. Cert in Management, Examined, invigilated, and Assessed Degree & Professional Courses.
6. Delivered Consultancy/Conference Papers/Collaborative Projects. Managing (Finance) Resources, Institute of Management. Certificate in Management/ Diploma in Management Courses.
7. Lecturer in Professional Studies, Institute of Personnel and Development, Institute of Training and Development.
MANAGING DIRECTOR
1982 - 1990 PERSONNEL & TRAINING SERVICES
Key Performance Indicators:
1 Start-up operation with 400 Staff by 1987.
2 Developed over 10 Companies (Manufacturing, Services, I.T., and Consultancy).
3 Designed, Developed and Delivered over 50 National Accredited Programmes, IIP, ISO, and N.V.Q.
4 Delivered Major Consultancy Projects -£250000 - 2m. (Software/Government Collaborative Projects).
5 Business Start-up, Downsizing, Business Organisation reviews, Business performance Improvement. Business Improvement Systems and Processes.
6 Specified, designed and Installed computer systems and software, and MIS
TRAINING OFFICER/PERSONNEL MANAGER
1977 —1982 B.I.C.C.
Key Performance Indicators:
1. Designed, Developed, Organised, and Delivered Management and Sales Management and Marketing Training Courses Nationally and Internationally.
2. Delivered Business Management Consultancy projects throughout the U.K. in Sales and Marketing, IT and Civil Engineering with Balfour Beattie and Balfour Kilpatrick.
3. Delivered over 1000 different Training and Management Development Programmes, some of which were conducted in collaboration with Universities and external Public Bodies, and Professional Institutes.
Education
Degree in Business Studies Manchester University
M.B.A. Manchester University
PhD - Integration of Change into Business Strategy University of Manchester Institute of Science and Technology
Patrick at 1:27 AM
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